Privacy Policy

Last updated: 7 September 2026

1. Trader Identification

This website is operated by Qoriel, established in Malta. Contact email: support@qoriel.eu.

2. Information We Collect

We collect information you provide directly, such as your name, email address, and billing details when making a purchase. Payment information is processed securely by Stripe and is not stored on our servers. We also collect technical data such as IP addresses and browser types through our hosting provider (Cloudflare).

3. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR:

  • Contractual necessity: To process and deliver your purchase, send download links, and issue invoices
  • Legal obligation: To comply with applicable regulations
  • Legitimate interests: To improve our services and ensure website security

4. How We Use Your Information

  • Process and deliver your purchase
  • Send your download link via email
  • Comply with legal obligations
  • Provide customer support

5. Data Sharing

We do not sell or share your personal data. We share only what is necessary with our service providers: Stripe (payments), Cloudflare (hosting/security), and Resend (email delivery). These providers are GDPR-compliant and process data only on our instructions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specifically:

  • Purchase and transaction data: Retained for 7 years to comply with Maltese tax and accounting laws
  • Support communications: Retained for 2 years after the last interaction
  • Marketing emails (if you opt-in): Retained until you unsubscribe

7. Your Rights

Under the GDPR, you have the right to access, correct, delete, and port your personal data, as well as the right to object to or restrict processing. To exercise these rights, contact us at support@qoriel.eu.

8. Cookies

We use essential cookies for site functionality and security. We do not use analytics or marketing cookies at this time.

9. Contact

For privacy-related inquiries, contact us at support@qoriel.eu.